Mineglass is offered by Jolous, an independent developer (“Jolous,” “we,” “us,” or “our”). This policy applies to the Mineglass iOS and iPadOS app with bundle identifier com.jolous.MineGlass.
Information stored on your device
Mineglass stores active boards, Daily Challenge results and streaks, Endless and Advanced progress, local game statistics and history, hint state, and preferences on your device. This information is used only to provide game features and is not sent to Jolous. Removing the app normally removes this device-only information.
iCloud progress sync
When iCloud is available, Mineglass uses Apple’s iCloud key-value store to sync compact Journey progress and player settings across devices signed in to the same Apple Account. This includes stage attempts and completions, best move counts, seen guidance, and settings. Earned badges are calculated from completed stages.
Active boards, statistics, Daily progress, Endless progress, Advanced saves, and rewarded-hint state are not synced. Apple operates iCloud under Apple’s privacy terms. Jolous does not operate an account system or receive a readable copy of your private iCloud record. You can manage iCloud availability through Apple’s device settings.
Optional rewarded advertising
Free players may choose to watch one Google AdMob rewarded advertisement to receive a hint. Mineglass has no banner, forced, launch, interstitial, or post-level advertisements. The Google Mobile Ads SDK is started only when an ad-supported hint is requested.
Google may process:
- an IP address, which can indicate an approximate location;
- device, app-bounded, or advertising identifiers;
- advertising data, such as ads shown;
- app and ad interactions, such as launches, taps, and video views; and
- crash, diagnostic, and performance information.
Google may use this information to deliver and measure ads, prevent fraud, provide analytics related to advertising, and operate or improve its services. Depending on your region and privacy choices, Google may serve personalized, non-personalized, limited, or technical ads. Premium players receive the hint without requesting an advertisement.
Mineglass must obtain or respect advertising choices where required. A privacy-options control must remain available wherever Google requires it. Google’s practices are described in the Google Privacy Policy.
Purchases
Mineglass Premium is a one-time, non-consumable in-app purchase processed by Apple. Mineglass reads a verified entitlement so it can unlock Premium features and restore the purchase. Jolous does not receive your payment-card details. Apple handles billing, refunds, transaction records, and the App Store account under Apple’s terms and privacy policy.
Support messages
If you email support@jolous.com, Jolous receives the email address, message, and any information you choose to include. That information is used to answer and resolve your request and is kept only as long as reasonably necessary for support, security, dispute resolution, or legal obligations. Do not include sensitive information that is not needed to resolve the issue.
No account, developer analytics, or data sale
Mineglass does not provide a Jolous account, custom gameplay server, gameplay database, or developer analytics service. Jolous does not sell your personal information. Advertising data may be processed by Google as described above. Apple separately processes App Store, StoreKit, and iCloud data under its policies.
Retention, deletion, and choices
- Device-only information remains until the app or its local data is removed.
- Synced Journey progress and settings may remain in your Apple iCloud account according to Apple’s controls and retention practices.
- Ad data is retained by Google according to its services, consent choices, and privacy policy.
- Support correspondence is retained only as long as reasonably necessary for the purposes described above.
You may contact support@jolous.com for privacy help. Because Mineglass has no Jolous account and Jolous cannot directly identify device-only or private iCloud records, some requests may need to be completed through Apple or Google controls.
Children
Mineglass is a general-audience puzzle game and is not directed specifically to children. Jolous does not knowingly request names, email addresses, or other direct identifiers from children in the app. If you believe a child has sent personal information in a support request, contact us so it can be reviewed and deleted when appropriate. Advertising must be configured consistently with the selected App Store audience and applicable child-privacy requirements before release.
International processing and security
Apple and Google may process information in countries other than your own using safeguards described in their policies. Mineglass minimizes developer-controlled data by keeping gameplay local and using Apple’s protected services for purchases and optional sync. No method of storage or transmission is completely secure, but Jolous limits the information it handles and uses platform security features.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing of personal information controlled by Jolous. Contact support@jolous.com to make a request. You may also have the right to complain to your local data-protection authority.
Changes to this policy
We may update this policy when Mineglass features or legal requirements change. The revised date will appear at the top, and material changes will be communicated through the app or its store listing when appropriate.
Contact
Privacy controller and app operator: Jolous, independent developer
Email: support@jolous.com
App: Mineglass
Bundle identifier: com.jolous.MineGlass
Apple’s privacy practices are available in the Apple Privacy Policy.